The entrepreneur conducts activities using the cash register/POS. During the programming of mandatory details of the fiscal check in the Ukrainian language at the request of the client, the opportunity duplicate the information specified in the Ukrainian language in a foreign language was provided. Is it a violation of the language law? Read further.
Legal aspects
According to Art. 10 of Constitution of Ukraine No. 254 к /96-ВР of June 28, 1996 the state language in Ukraine is Ukrainian. The use of languages in Ukraine is guaranteed by the Constitution and determined by law. The functioning and use of the Ukrainian language as the state language in the spheres of public life is regulated by Law of Ukraine No. 2704-VIII of April 25, 2019 “On Ensuring the Functioning of the Ukrainian Language as the State Language” as amended (hereinafter – Law No. 2704) throughout the country.
The preamble to Law No. 2704 states that, in accordance with Decision of the Constitutional Court of Ukraine No. 10-рп/99 of December 14, 1999, Ukrainian as the state language is a mandatory means of communication throughout the territory of Ukraine in the exercise of powers by state authorities and local authorities self-government (the language of acts, work, record keeping, documentation, etc.), as well as in other public spheres of public life, which are determined by law.
According to Art. 1 of Law No. 2704, the only state (official) language in Ukraine is Ukrainian. The language of customer service is the state language (part one of Article 30 of Law No. 2704). Enterprises, institutions and organizations of all forms of ownership, natural persons – entrepreneurs, other business entities that serve consumers (except for the cases established by the third part of Article 30 of Law No. 2704), provide service and information about goods (services), in including through online stores and online catalogs, in the national language. Information in the state language may be duplicated in other languages (part two of Article 30 of Law No. 2704).
Features of personal customer service
According to the third part of Art. 30 of Law No. 2704, at the client’s request, their personal service may also be provided in another language acceptable to the parties.
Taking into account the above, business entities are obliged to program the cash register/POS and issue a fiscal check to the consumer in Ukrainian.
When programming the mandatory details of a fiscal check in the cash register/POS, you can use a foreign language along with the Ukrainian language, the text of which will duplicate the information specified in the Ukrainian language.
All settlement, primary, financial and accounting documents must be drawn up in the state language, while adding additional information to them, including duplicating information specified in such documents in a foreign language, is not prohibited.
The absence of mandatory details in the state language is a violation of the requirements of the legislation of Ukraine.
